Choosing a good hotel management software is crucial for any hotel as it helps in improving the efficiency and productivity of daily operations. This software (PMS) manages various processes such as room reservations, inventory management, housekeeping, guest billing, and customer service. With an efficient hotel management system, hotels can provide a better experience for guests while reducing operational costs. Also, the detailed data and reports provided by these software help hotel managers make better decisions and adopt appropriate strategies to improve their business.

However, any hotel management software can exchange information with the General Manager through dedicated web services. In this way, while the actual hotel capacity is exchanged with the Channel Manager in real time, the information on reservations made by sales channels that are connected to the Channel Manager is transferred directly by the Channel Manager to the PMS and stored in the database, and in this way it will be visible to the hotel system user.

Accordingly, Channel Manager’s ability to establish software communication with multiple PMSs allows hotels to have no restrictions in choosing a PMS, and if they decide to change the PMS due to any necessity, the hotel’s online sales and distribution system and structure will not undergo any changes or interruptions.

It is very important that the hotel should pay attention to the level of software connections with PMS when choosing a channel manager.